Privacy policy

At the Deva Hotel – managed by Biato Property Management EOOD – we are committed to defending your privacy and supporting a common openness policy on how we collect, use and disclose your personal information.

The purpose of this Privacy Policy is to inform you about the practices of the Deva Hotel, which relates to the collection, use and disclosure of personal information, which can be provided through the access or use of our sites or hotel services and related products. By accommodating the night/and at our hotel and using the relevant products and services, or by visiting our site, you agree to your personal information assembled, used and disclosed in accordance with the terms and conditions set out below.

This Privacy Policy explains how you can contact us if you have a question as well as if you want to make a change or delete any personal information that Deva Hotel may have for you. We strongly recommend that you take the time to read the Privacy Policy.

Personal information

For the purposes of this Privacy Policy, “personal information” means information about an individual.

What personal information do we collect:

Personal information may include at least some of the following:

  • Contact information (such as name, address, email address and telephone number);
  • Proof of identity (such as signature or passport number);
  • Financial information and payment / billing information (such as credit card number / expiration date and credit history);

How we use your personal information:

We use your personal information about:

  • Reservation and confirmation of reservation;
  • Providing personalized communication;
  • Provision of timely and reliable services;
  • All the necessary administration of these services;
  • Research, development, management, conservation and improvement of these services;
  • Your charge for using our products and services;
  • Collection of unpaid debts;
  • Helps the investigation in violation of legal norms with regard to an emergency that threatens the life, health or security of the individual.

When do we disclose personal information:

In addition to your explicit consent, we will not sell, license, trade or rent your personal information with other people.

It is possible to share personal information with third parties and / or business partners engaged to help us provide services or provide one or more of the goals described above.

The Deva Hotel reserves the right to disclose personal information to third parties if a law, ordinance, search order, summons or court order legitimately requires and allow us to do so.

Deva Hotel also reserves the right to disclose and / or transfer personal data to a third party in the event of a planned or made purchase, sale (including liquidation, realization, foreclosure or withdrawal), leasing, merger or any other type of acquisition, sale . Transfer, transfer, or financing all or part of the assets or units of Deva Hotel, so you can continue to receive the same products and services from third parties.

Knowledge and consent

We only collect personal information about you when you have voluntarily provided it to us. We usually seek consent to the use or disclosure of your personal information at the time of its collection. In certain circumstances, consent can be sought after the information has been collected, but before it is actually used (for example, when we want to use the purpose information that has not been identified in advance).

The type of application for your consent, which we would have to do, will largely depend on the sensitivity of personal information. You may withdraw your consent at any time, subject to legal or contractual restrictions, but within a reasonable time. If you would like to withdraw your consent, please contact us at We will inform you of the procedures for withdrawing consent.

We declare that we will not require your consent as a condition for the provision of a product or service, as well as require consent to collect, use or disclose information beyond the legal rules.

Using and disclosing information about marketing targets

If you have not given up receiving marketing materials, we can use (but without disclosing) your personal information to promote and marketing additional goods, services and/or special offers from us or our business partners if you have provided your consent We can also disclose your personal information (including name, correspondence address and e-mail address) to these partners, so they can send you advertising materials directly.

You can choose not to agree to use or disclose your personal information for direct marketing purposes by specifying your preferences by contacting us as described below (see “connection with us”).


Our customers should be aware that information and data can be automatically collected through the standard operation from our Internet servers and through the use of cookies. The information collected in such ways is not personal information.

Cookies are small text files that are used to facilitate the constant access of the user. Cookies are not programs to aggravate the system and or cause damage. In general, cookies work by assigning a unique number to each client, no matter the place of assignment. If you do not want information collected using cookies, a simple procedure in most browsers allows the client to refuse or accept the cookie feature.

How do we protect your personal data

We make all the commercial efforts to ensure that the personal data collected by you are protected from loss and/or unauthorized access. This protection is applied to the information stored by electronically and paper. Access to your personal information is limited to selected employees or representatives. In addition, we use generally accepted information security techniques, such as firewalls, access control procedures and cryptography, to protect personal information against loss and/or unauthorized access.

Links to third-party sites

The site can offer links with other third party websites. You should be aware that website operators can also collect your personal data (including information obtained using cookies) when connecting to their websites. We are not responsible for how these third parties collect, use or disclose your personal information, so it is important to familiarize yourself with their privacy declarations before providing them with your personal information.

Save and Storage of Personal Information

We keep your personal information as long as it is necessary to fulfill the goal (s) we collect it for. With an upheld laws, you agree to these goals and your consent remains in force even after our relations have ended with you.

Changes to this Privacy Policy

We reserve the right to change this Privacy Policy at any time without warning. Only the privacy statement published on this site is in force.

Correcting or updating data and linking with us

You can help us maintain the accuracy of your personal information by notifying us of any changes to it. You can contact us in any of the following ways and request access or adjusting/updating your personal information:


Телефон: +359 893 73 07 07

If you have questions about this Privacy Policy or if you have a reason to think that we have not held it, you can contact us at:

Address: Bulgaria, Nessebar KV, Black Sea – 1 № 92 company Biato Property Management Ltd.